Privacy policy
Privacy Policy — Burns Media Group Pty Ltd
Burns Media Group Pty Ltd respects your privacy and handles personal information in connection with the Mitchell Burns website, online store, enquiries, marketing and customer relationships.
We may collect information including your name, contact details, billing and delivery information, order history, communications with us, account details, marketing preferences and information generated when you use our website, such as device, browser, cookie and website interaction information.
Payment transactions are processed using Shopify and relevant payment providers. BMG may receive payment status and limited transaction information necessary to process an order, but payment processing is handled through those providers.
We use personal information to process and deliver orders, respond to enquiries, provide customer support, prevent fraud and misuse, administer the website, comply with legal and accounting obligations, improve our products and services and, where permitted, communicate marketing or business updates.
We may provide information where reasonably necessary to Shopify, payment providers, printers, framers, production suppliers, freight and courier providers, technology and hosting providers, professional advisers and other service providers involved in operating BMG and fulfilling customer orders.
Some service providers may process information outside Australia, including in Canada, the United States and other locations in which Shopify and our service providers operate.
We do not sell personal information.
Our website may use cookies and similar technologies for essential website operation, security, shopping-cart functionality, analytics, personalisation and marketing where applicable. Browser and consent settings may allow you to control some of these technologies.
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including customer service, legal, accounting, fraud-prevention and record-keeping obligations.
You may contact us to request access to or correction of personal information we hold about you, or to raise a privacy concern. We will consider and respond to requests in accordance with applicable law.
Contact:
Burns Media Group Pty Ltd
Email: info@mitchellburns.com.au
Website: www.mitchellburns.com
We may update this Privacy Policy when our information-handling practices or legal obligations change.